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Māori Engagement with Citizens Advice Bureau

A CAB Spotlight Report into Inequity Experienced by Māori in Aotearoa.


This report puts a spotlight on the areas of everyday life where Māori seek the assistance of Citizens Advice Bureau (CAB). In the year from 1 November 2021 to 31 October 2022, the CAB received 14,200 enquiries from clients identifying as Māori. This represents 13.3% of total in-depth client enquiries to the CAB for that period. This report provides insights based on analysis of a sample of those enquiries from Māori clients of the CAB. We acknowledge that in this report we are highlighting the issues and experiences of the Māori clients we see – those who have chosen to contact Citizens Advice Bureau for information, advice and support. Our research does not provide a full picture of the experiences of Māori in Aotearoa.

Attached information: Report

Article type:

News and information

Contact Name: Lenka Caslavska

Contact Email: [email protected]

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