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Difficult Conversations Workshop

August 5, 2015 @ 9:00 am – 12:00 pm
Hearing Rooms
354 Trafalgar Square
Nelson, Nelson 7010
New Zealand
$45 + GST
Holly Drummond

Struggling with a difficult situation in your not-for-profit organisation or voluntary role? Feeling bullied? Flustered? On the back foot?

Find strategies to respond to those difficult conversations early and with confidence.  This workshop will equip you with:

  • Principles of effective communication
  • How to mentally and emotionally prepare
  • Strategies and tools for handling difficult conversations
  • Diffusing and de-escalation tools

Workshop facilitator, Melanie Stanton, works alongside management and staff in Nelson businesses coaching them to have successful Difficult Conversations with their staff and customers.

Please register online www.volunteernelson.org.nz/workshop-registration/


Enquiries to holly@volunteernelson.org.nz ph 03 546 7681