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Citizen Advice Bureau

Campaign to Address Digital Exclusion 1. Leave no-one behind: Ensure that steps are taken to address digital exclusion and that no-one is left behind or left out because they can’t or don’t wish to engage online. 2. Public services accessible to all: Implement accessibility and inclusion standards for the delivery of public services that include offline channels as part of the proactive design of government service delivery. 3. CAB compensated for cost-shifting: Ensure that the Citizens Advice Bureau is properly funded to meet the demands and cost-shifting that has resulted from government services going online.
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