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Courageous Conversations September Workshop

In this workshop you will learn to communicate with confidence in difficult situations that require clear honest communication that ends with an agreement for behavioural change. You will gain the tools and confidence to face up to tricky communication situations and resolve your differences through a structured `courageous conversation’. You can expect to be more confident, and skillful when communicating with someone who you have a difference with, or who is not reaching your (or your organisations) expectations or doing something that has a negative impact. You will learn practical, tried and true methods to de-escalate, resolve and prevent recurrences. You will overcome your own barriers to facing up to a difficult discussion.

More information and course content

Article type: Training
Start date: September 15, 2015
Start time: 09:00 AM
End Date: September 16, 2015
End Time: 04:30 AM

Cost: : $460 per person plus GST

Contact Name: Cher Williscroft
Contact Phone: 03 5452567
Contact Email: cher@conflictmanagement.co.nz